Support

Talk to a human.

Real people, not a bot. Send us a message and we'll come back within 24 hours on weekdays.

We reply to every message — check your spam folder if you don't hear back.
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Response time

Within 24 hours, Monday to Friday.

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Order questions

Chasing a parcel? Track your order first — it's usually faster.

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Returns

30 days to change your mind. Message us and we'll send instructions.

Quick answers

Before you write in.

Is it soft enough for bare feet? +

Yes — the soft nylon-wound shell is exactly why Brazilians play barefoot with this ball.

Does it come inflated? +

It ships deflated to protect it in transit. Any standard pump with a needle works.

What is your return policy? +

30 days from delivery. Email us and we'll send return instructions.

What size is the ball? +

Official Size 5 — real match weight and feel.